AI Mechanic — Support

We reply within 24 hours, Monday–Friday.

Need help with the app? Have feedback or a feature request? We'd love to hear from you.

Frequently asked

How do I cancel my subscription?

Open the iPhone Settings app → tap your name at the top → tap Subscriptions → tap AI Mechanic Pro → tap Cancel Subscription. Cancellations take effect at the end of your current billing period; no further charges will be made.

How do I get a refund?

Refunds for App Store subscriptions are handled by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the AI Mechanic charge, and select "Request a Refund."

Does my 3-day free trial auto-charge me?

If you don't cancel before the trial ends, yes — you will be charged the monthly subscription price. To avoid being charged, cancel at any time before the trial ends using the steps above. The trial is available to new subscribers only.

Is the AI diagnosis accurate?

Our AI is trained on real repair-shop data and works very well for common issues, but it's not a substitute for a licensed mechanic. Always consult a professional before performing safety-critical repairs.

Can I use the app on multiple devices?

Yes — sign in with the same Apple ID or Google account on each device. Your garage, diagnoses, and history sync automatically.

Can I delete my account and all my data?

Yes. Open the app → Settings → "Delete account." This permanently deletes your account, garage, diagnoses, and all related data within 30 days. Or email help@stenofast.com from the address linked to your account.