Privacy Policy
Effective: 28 April 2026 · Last updated: 28 April 2026
AI Mechanic ("we", "our", the "App") is operated by Caretopia Network Private Limited. This policy explains what we collect, why, and how we keep it safe.
What we collect
- Account info — name and email from Sign in with Apple or Sign in with Google.
- Vehicle info — make, model, year, fuel type, transmission, odometer, country, that you provide during onboarding.
- Diagnoses you create — your problem descriptions, photos, AI responses, follow-up conversations.
- Service & quote data — bills/quotes you upload, service records you log.
What we DON'T collect
- We don't track you across other apps or websites.
- We don't sell or share your data with third-party advertisers.
- We don't access your contacts, location, calendar, microphone, or other data outside what's strictly needed.
How we use your data
- To run AI diagnoses, photo analysis, and quote review (sent to OpenAI's API on your behalf).
- To sync your garage and history between your devices.
- To process subscription purchases through Apple's App Store.
- For customer support, when you reach out.
Third parties we share data with
- OpenAI — your problem text + photo are sent to OpenAI's GPT-4o-mini for diagnosis. OpenAI does not train on this data per their API policy.
- Apple / Google — for sign-in only.
- Apple App Store — for in-app purchases. We never see your payment details.
Data retention & deletion
You can delete your account and all associated data at any time from inside the app: Settings → Account → Delete account. This permanently erases your records from our servers.
Children
AI Mechanic is not directed at children under 13 and we do not knowingly collect data from anyone under that age.
Security
All data is transmitted over HTTPS. Authentication tokens are stored securely on the device. The server is run on a hardened cloud host with TLS enforced.
Disclaimer
AI Mechanic provides AI-assisted preliminary assessments. It is not a substitute for a professional mechanic. Decisions about your vehicle's safety, repair, or roadworthiness must be made by a qualified human professional.
Contact
Questions? Email appstore@thecarely.com.